Privacy Policy

Digital House of Loons (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Loons business management application and related services (collectively, the “Services”). Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Account Information: Name, email address, phone number, company name, and billing details when you register or subscribe.
• Profile Information: Profile photo, job title, and other details you choose to provide.
• Business Data: Information related to your business operations, such as invoices, quotations, expenses, projects, client details, and other data you store within the Services.

Automatically Collected Information

• Usage Data: Pages visited, features used, time spent, and interaction patterns within the Services.
• Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
• Log Data: Server logs, error reports, and diagnostic information.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve the Services.
• To process transactions and manage your subscription.
• To communicate with you regarding updates, support, and promotional offers (with your consent where required).
• To ensure the security and integrity of the Services.
• To comply with legal obligations and enforce our Terms & Conditions.
• To analyze usage patterns and enhance user experience.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Services (e.g., cloud hosting, payment processing, analytics) under strict confidentiality agreements.
• Legal Compliance: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: When you have given us explicit consent to share your information.

4. Data Security

We implement industry-standard security measures, including encryption (SSL/TLS), secure data storage, access controls, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. After account deletion or termination, we will retain your data only for as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements, after which it will be securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Portability: Request a transfer of your data in a machine-readable format.
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the details below.

7. Third-Party Services

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

The Services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Services after changes take effect constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: